Support
Feel free to get in touch with us about the Course and Platform.
Need Help? We’re Here for You
Got questions? Stuck on something? Don’t worry—we’ve got your back. Read our FAQs for quick answers, or reach out to our support team for personalized help. We’re here to make sure your learning journey is smooth, productive, and stress-free.
FAQ
1. What is the Bias Breaker course about?
Bias Breaker is an online learning program designed to help individuals and organizations recognize and mitigate bias in funding decisions. It is hosted on our FE+MALE Think Tank learning platform.
2. How do I access the course?
Once registered, you can log in to the platform and access your course materials via your Dashboard or the main menu.
3. Do I need prior knowledge to take this course?
No prior knowledge is required. The course is designed for both beginners and experienced professionals.
4. Where can I find additional learning materials?
Visit the Resources  section to access important documents and additional information related to the course.
5. Do I need prior knowledge to take this course?
No prior knowledge is required. The course is designed for both beginners and experienced professionals.
6. How can I track my progress?
Your progress is automatically saved. You can track it in the Dashboard under your course overview.
7. I’m having trouble logging in. What should I do?
If you are experiencing login issues, try resetting your password on the login page. If the issue persists, contact Support.
10. The course is not loading properly. How can I fix this?
Try the following steps:
- Refresh your browser
- Clear your cache
- Use a different browser (Google Chrome or Firefox work best)
- Ensure your internet connection is stable
If the problem continues, reach out via Support.
8. How do I download my certificate?
Go to your Dashboard, select the completed course, and click on the certificate download icon left to the title. Alternatively, you can find it on the course overview page.
